Sales Representative/Account Manager
Principal Duties and Responsibilities:
- Builds rapport and provides excellent customer services to meet and exceed established goals and performance levels in sales
- Drives maximum product penetration and revenue generation in all assigned territories, nodes, or geographical areas to former, new and existing customers via residential sales
- Sells new services and products in assigned territory and makes sales presentations to new customers
- Track and report measures of success in the market and customer service ratings
- Build a network in person and via phone with key decision makers in a designated territory
- Classroom Training and Product Knowledge Development and Classes
- Regularly attend client meeting for product knowledge, account performance reviews and goal setting
- Reach or exceed assigned sales goals and marketing technique goals: Oversee and maintain relationships with major account holders for our clients
Customer Service Representative
Principal Duties and Responsibilities:
- Follow directions and work as a team.
- Responsible for assigned customer accounts.
- Responsible for accuracy of all paperwork that arrives for assigned accounts.
- Ensure that all inbound and outbound paperwork is completed accurately and correctly.
- Maintains training abilities for clients and consumers
- Responsible for accuracy of all entries for client services and sales
- Create all in office projects and classroom training products
- Must be pleasant, professional, detailed communication skills and Outlook skills.
- Plan, coordinate, and run five 15‑person outreach shifts per week
- Comfort working with iPads and tablet based software
- Analyze the profitability and efficiency of the team
- Learning basic customer service techniques and client services to help with problem shooting
Management Training In Marketing, Sales, and Customer Service
Principal Duties and Responsibilities:
- Efficiently be able to work in a challenging fast paced environment with excellence. Demonstrating the ability to support the operations staff with a strong performance
- Responsible for all further processed operations which include sales, production management and to ensure compliance with the company’s standards and regulatory requirements.
- Responsible for learning the sales and marketing standards of our clients. Coordination of demographic management to ensure maximum productivity.
- Reviewing all Signature standards and procedures to guarantee productivity and standards are met.
- Direct Sales and Marketing to consumers face to face. Provide sales support and and support to our account managers and other agents in our office
- Ability to build a solid team of employees while keeping team spirit and moral up with open communication with all trainees and mentees.
- Ability to work with all levels of management and the sales team to ensure the quality of our product.
- Must be willing to learn all departments entry level, prior to taking on a position in Management. Average time period is 7-12 months in total training
- Perform other tasks and projects as directed by the staff.
Marketing Associate
Principal Duties and Responsibilities:
- Provide onsite, telephone, and client relations to a consumer base
- Market and Develop new campaigns based on service and Products
- Attend large, high profile conferences as required: Bring creative and new marketing strategies to the table for our high profile clientele
- On occasion, attend and present to prospective clients
- Responsible for accuracy of all paperwork that arrives for assigned accounts.
- Work with the Director of the company and management staff to effectively build client revenue
- Provide onsite and in field services to Clients including sales, promotional services, and customer service on products offered
- Represent Signature in a professional and business manner