Customer Service Representative
Principal Duties and Responsibilities:
- Follow directions and work as a team.
- Responsible for assigned customer accounts.
- Responsible for accuracy of all paperwork that arrives for assigned accounts.
- Ensure that all inbound and outbound paperwork is completed accurately and correctly.
- Maintains training abilities for clients and consumers
- Responsible for accuracy of all entries for client services and sales
- Create all in office projects and classroom training products
- Must be pleasant, professional, detailed communication skills and Outlook skills.
- Plan, coordinate, and run five 15‑person outreach shifts per week
- Comfort working with iPads and tablet based software
- Analyze the profitability and efficiency of the team
- Learning basic customer service techniques and client services to help with problem shooting